Category Archives: Discrimination in the work place

Discrimination in the work place

Far reaching changes to Employment Tribunals are imminent


Far reaching changes to Employment Tribunals are imminent

The launch of the “resolving workplace disputes” consultation by the Department for Business,  Innovation and Skills (BIS) is described as being the next step in the Governments comprehensive review of employment laws. In reality the consultation sketches out a roadmap to fundamentally change the current tribunal system into a more business friendly model.

Proposals include: charging fees; increasing the cap on costs awards; increasing the level of deposit awards; and removing payments for the expenses of witness. These proposals will not go down well with Claimants and Unions alike; who will no doubt view them as putting barriers in the way of access to justice.

Some of the wide-ranging consultation proposals will be welcomed with open arms, including:

  • Encouraging parties to resolve disputes earlier (through ACAS, and implicitly through mediation);
  • Making strike out powers more flexible, with “procedural safeguards to be built-in;
  • Allowing Employment Judges to be able to issue a deposit order at any stage in the proceedings;
  • Introducing a mandatory requirement for claimants to provide a statement of loss in the ET1; and,
  • Shortening tribunal hearings by taking witness statements as read.

 The more controversial aspects of the consultation include:

  •  Introducing “fee charging mechanisms”. This is not set out in any detail however, the consultation includes the example of “where claimants lodge claims (and respondents choose to counter-claim), and/or for parties in claims that proceed to full hearing”. It does not seem to be envisaged that any fee will be charged when a Respondent submits its ET3.
  • Extending the qualifying period for unfair dismissal claims from the current one year to two years. The Government estimates that this will reduce the level of claims by 3,700 – 4,700 a year.
  • Introducing Legal Officers to deal with case management. The consultation seeks views on the “qualifications, skills, competences and experience we should seek in a legal officer”. 

 Lawyers and HR practitioners should note that the consultation also seeks views on the type of interlocutory work (which the consultation considers “could be undertaken by any competent person”) that might be delegated, so clearly this proposal will be expanded.  Under the proposal Legal Officers could be: experienced administrative officers; qualified lawyers employed as registrars or legal assistants; or a ‘junior’ rank of judge or judicial officer.

  • Introducing a rule whereby either party can make a formal settlement offer to the other party, or parties, as part of formal employment tribunal proceedings, “backed by a scheme of penalties and rewards”. The consultation proposes a system similar to the “Scottish Courts’ judicial tender model” (see how many English practitioners put that search term into Google!), and not a Part 36 model.
  • Removing payment of witness expenses. The Governments argument is that this will lead to a reduction in the duration of some hearings, as “only witnesses that are strictly necessary will be called”. Surely it is simply intended to save Government money. It is unlikely to be the main consideration for witnesses I would suggest that a greater deterrent to witnesses attending a tribunal hearing would be the necessity to take time off work to give their evidence.
  • Increasing the current cap on the level of costs that may be awarded from £10,000 to £20,000. The consultation emphasises that “it is not our intention to move towards a general costs-recovery policy”.
  • Reviewing the formula for calculating employment tribunal awards and statutory redundancy payment limits.
  • Increasing the current level of the deposit which may be ordered from the current maximum of £500 to £1000.
  • Extending the jurisdictions where judges can sit alone, allowing “more efficient use of lay member resource” – (it is noteworthy that this is not defined).  Subject to discretion, unfair dismissal cases to normally be heard by an employment judge sitting alone.

This may lead to a two tier level of tribunal judges, and does little to address the reality that many unfair dismissal claims often feature as just one strand of several claims. The annual statistics published by Tribunal Service show that for 2009-10 the average number of jurisdictional complaints per claim was 1.7. Could this be the beginning of the end for lay members?

  • Proposing that claimants submit key details of their dispute (using what will amount to a shortened version of the ET1 claim form) to ACAS within the relevant time limit.

It is proposed that ACAS will have no role in determining whether the claim is in time or not; they will, however, date-stamp the form on receipt, and that will then allow the Tribunal to decide whether to accept or reject the claim.  This dual process is likely to confuse many businesses.

The consultation envisages that the clock (for the relevant time limit) will stop once the claim is received by ACAS and that there will then be a statutory period of time (they propose 1 calendar month) for ACAS to attempt to conciliate the dispute.

Resolving disputes

The amount of claims lodged at the Employment Tribunal for the period 1 April 2009 – 31 March 2010 show that there has been a 56% increase in claims from 151,000 for the period 2008/2009 to 236,100 claims in 2009/2010; although it should be noted that those figures include multiple claims.

The role of ACAS

The aspiration in the consultation to urge employers and employees to work together to resolve workplace disagreements should be welcomed. Work place mediation will most likely be an area of real growth. The role of ACAS should rightly be heralded as a successful way of resolving disputes, as 70,600 claims were ACAS conciliated last year. 

The Government intends to give all potential claimants with access to pre-claim conciliation by ACAS – free of charge to all those who want it; and for ACAS to give claimants with information about what they can expect from a Tribunal, including the time involved and what a tribunal might award.

The key issue will be whether ACAS has adequate resources to deal with a likely surge in demand. Perhaps the proposed tribunal fees will pay for the service to be expanded? In my own busy employment practice it is increasingly clear to me that ACAS case workers have an almost insurmountable level of cases to deal with.

Philip Henson. Partner, Bargate Murray, and accredited mediator specialising in work place mediation.

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Filed under Ch ch ch changes, Costs, Discrimination in the work place, Employment Tribunal Focus, Government proposals, Legislative Changes, Mediation, Politics, Trade Unions

Nadia Eweida’s Road to Europe – the European Court of Human Rights


The Nadia Eweida/British Airways litigation (commonly known as the “cross case”) has been continuing for several years; and it has recently been reported that Ms Eweida intends to take her claim to the European Court of Human Rights.

For those unfamiliar with Ms Eweida’s claims they came about in 2004, when BA introduced a new uniform policy, which prohibited the wearing of any visible item of adornment around the neck.  The BA policy dictated that religious items could only be visibly worn outside the uniform due to a “mandatory” scriptural requirement.

Ms Eweida issued her ET1 in December 2006 setting out various claims including direct, indirect discrimination on grounds of religious belief, and harassment discrimination; and also unlawful deduction of wages resulting from BA’s refusal to pay her for her absence. Her claim for indirect discrimination on the grounds of religious belief, which was explained in her particulars as follows: “This policy [the dress code] prevents the open wearing of a Cross by Christians.  British Airways have applied their policy to permit adherents of other faiths to openly wear religious clothes that manifest their religious beliefs in the workplace…(e) The policy is a ‘provision, criterion or practice’ (PCP) which places i) Christians, and ii) the Claimant at a ‘particular disadvantage’; the ‘decision’ to refuse the wearing of a discreet Cross is a PCP; the disrespect of the Christian faith is a PCP[1]”.

At first instance the Employment Tribunal (“ET”) rejected all aspects of Ms Eweida’s claim; and specifically held that there was no indirect discrimination because: “there was no evidence in this case that might support any suggestion that the provision created a barrier for Christians, and ample evidence to the contrary[2].

 Ms Eweida subsequently appealed to the Employment Appeal Tribunal[3] on the finding that she was not subject to any indirect discrimination on two specific grounds: what constitutes a “particular disadvantage” and whether “persons of the same religion or belief” are similarly disadvantaged (and how many persons need be put at a disadvantage). Ms Eweida argued that “all that regulation 3(1)(b)(i) requires for liability to be established (subject to justification) is that persons (my highlighting) of the same religion or belief are put at a disadvantage[4]”. This would mean that there need only be two people who will be placed at a particular disadvantage as a result of the rule, or would be if they were employed by BA.

 Ms Eweida’s barrister argued that it was “inconceivable” that there would not be some other Christian who would consider themselves disadvantaged in the same way as Ms Eweida.  The EAT held that “the whole purpose of indirect discrimination is to deal with the problem of group discrimination[5]”.  It was therefore not enough for Ms Eweida to identify a disadvantage which she suffers and attempt to establish liability merely by discovering “a like minded soul who shares her belief so that he or she would be similarly disadvantaged if employed in similar circumstances by BA[6]”.

The EAT held that in order to establish indirect discrimination (my highlighting):“it must be possible to make some general statements which would be true about a religious group such that an employer ought reasonably to be able to appreciate that any particular provision may have a disparate adverse impact on the group”.

There was no evidence of any group disadvantage, for which the onus was on Ms Eweida to prove, leading the EAT to conclude that the ET “was plainly right to conclude that there had been no indirect discrimination[7]. The logic being that as there was no evidence of any group disadvantage, for which the onus was on Ms Eweida to prove, therefore there could not be any indirect discrimination.

Ms Eweida then appealed to the Court of Appeal in February 2010 which was limited to one discrete issue: by adopting a staff dress code which forbade the wearing of visible neck adornment and so prevented, Ms Eweida, a Christian, from wearing with her uniform a small, visible cross, had BA indirectly discriminated against her on grounds of religion or belief pursuant to the Employment Equality (Religion or Belief) Regulations 2003 (“the Regulations”), and if so, could it be justified? Her argument changed, and she tried to argue that the definition of “persons” in sub-paragraph (i) of the Regulations included a single solitary individual. Sedley LJ held that “there is …no indication that the Directive intended either that solitary disadvantage should be sufficient …I see no reason, therefore to depart from the natural meaning of Reg. 3”. It is worth noting that the interpretation argument, if it were successful, was considered to have potentially huge ramifications. Sedley LJ considered that a wide interpretation would place “an impossible burden on employers to anticipate and provide for what may be parochial or even factitious beliefs in society at large[8]”.

Freedom of thought, conscience and religion

ECHR jurisprudence was considered in the Court of Appeal in which Ms Eweida cited Art. 9 of the European Convention on Human Rights (Freedom of thought, conscience and religion). However, Sedley LJ highlighted that the jurisprudence on Art. 9 did not assist her, referring to the ECHR case of Kalaç v Turkey[9], which stated that:  “Article 9 does not protect every act motivated or inspired by a religion or belief. Moreover, in exercising his freedom to manifest his religion, an individual may need to take his specific situation into account”.

The Employment Equality (Religion or Belief) Regulations (which have now been revoked following the implementation of the first stage of the Equality Act on 1 October 2010) are derived from Framework Directive[10] 2000/78/EC which set out a general framework for combating discrimination on the grounds of religion or belief, disability, age or sexual orientation with a view to putting into effect in the Member States the principle of “equal treatment” in employment and occupation.  The European Convention on Human Rights (“the Convention”) is referred to in the pre amble to the Framework Directive; and under section 3 of the Human Rights Act tribunals are obliged to construe statutory language in a way which is consistent with the rights under the Convention.

 It is understood that Ms Eweida’s appeal to the Supreme Court was rejected earlier this year; hence the road to Europe.

 What is the procedure for bringing a claim to the European Court of Human Rights (“ECHR”)?

 There is a popular misconception by the layperson that the ECHR is an appellate court – it is not. The ECHR is an international court which can examine complaints from persons who claim that their rights under the European Convention on Human Rights have been infringed.  The ECHR’s own guidance states emphasises that it is not a court of appeal vis-a-vis national courts and explains that it cannot annul or alter their decisions. Nor can it intervene directly on behalf of the application with the authority they are complaining about.

 Ms Eweida’s case will therefore no longer be against BA; it will be against the United Kingdom.

 The procedure for applying to the ECHR

 The ECHR can only deal with an individual application after all domestic remedies have been exhausted, and a decision of the highest competent national court has been given. There is a six month window in which applications can be made which begins when the final court decision is served on the applicant, or their lawyers.

 A formal application has to be presented to the ECHR setting out a statement of facts and a statement of alleged violations of the Convention and/or Protocols and of relevant arguments.

 The procedure is strict and the ECHR guidance records that more than 90% of the applications examined by the Court are declared inadmissible for failure to comply with the formal conditions for an application.

 Admissibility criteria

 The ECHR will not deal with any application which is substantially the same as a matter that has already been submitted to another procedure of international investigation or settlement and contains no relevant new information. This is where employment lawyers will be interested to understand what new information will come to light.

 The Court may declare inadmissible any individual application if the application is incompatible with the provisions of the Convention, manifestly ill-founded, or an abuse of the right of individual application; or that the applicant has not suffered a significant disadvantage.

 Coincidentally on receipt of the first letter or application form the Registry of the ECHR will reply informing the applicant that a file has been opened and they are also sent a set of barcodes which should be attached to future correspondence. I wonder if this type of procedure could be applied in the Employment Tribunals to help ease the administrative burdens.

 What could the EHCR do?

 Assuming that Ms Eweida’s application is accepted and she is successful in her claim if the Court finds that there has been a violation of the Convention or protocols, and the internal law of the High Contracting Party (in this case the UK) concerned allowed only partial reparation to be made, the ECHR shall, if necessary afford “just satisfaction” to the injured party. Part of the application requires the applicant to set out a statement of the object of the application. This is particularly relevant as in the UK Sedley LJ commented that Ms Eweida had achieved what she sought, as regards the uniform policy and “it was hard to see what more BA could have done in practice to meet the grievance[11]”. It has been recorded that Ms Eweida will seek compensation for the wages lost whilst she was suspended.

 The ECHR may also at any stage place itself at the disposal of the parties with a view to securing what is knows as a “friendly settlement”, and if this is effected the ECHR will strike the case out of its list by means of a decision confined to a brief statement of the facts and of the solution reached.

 How are claims to the ECHR funded?

 It is important to note that the ECHR does not grant legal aid to help applicants pay for a lawyer to draft the initial complaint. This may be particularly relevant for Ms Eweida as parties attended a costs hearing at the Court of Appeal in September 2009 which highlighted that Ms Eweida had sought assistance from a number of persons (or bodies), including the Equality and Human Rights Commission.

 However, at a later stage of the proceedings the applicant may be eligible for free legal aid, if they have insufficient means to pay lawyers fees and if such aid is necessary for the proper conduct of the case.


[1] Cited at Para 7, Court of Appeal.

[2] Cited at Para 15, EAT Judgment.

[3] Appeal No. UKEAT/0123/08.  

[4] EAT, Para 56.

[5] EAT, Para, 59.

[6] EAT, Para, 59.

[7] EAT, Para 64.

[8] Court of Appeal,  Para 18.

[9] Kalaç v Turkey (1997) 27 EHRR 522, Para 27. 

[10] Framework Directive 2000/78/EC

[11] As cited by Lloyd LJ at  Para 36, Neutral Citation Number: [2009] EWCA Civ 1025 (“Costs Case”)

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Extent of Liability for Loss – Thaine v London School of Economics


Miss Thaine was employed by the London School of Economics (“LSE”) as a painter and decorator in the maintenance department and was the only women amongst the department’s 18 employees. She began to suffer from psychiatric health problems, which prevented her from continuing to work for LSE, and led to her dismissal.

 Miss Thaine brought claims of sexual discrimination, disability discrimination and unfair dismissal against LSE, and succeeded in two of the claims of sexual discrimination. It was found that the sexually discriminatory treatment Miss Thaine had suffered at work was a “material and effective cause” of her psychiatric illness, and there was a sufficient “causal link” between the discrimination she suffered and her subsequent ill-health and loss of earnings.

 When determining the amount of compensation Miss Thaine was entitled to however, there were found to be “concurrent causes” of her ill-health, which were not the result of the treatment she had suffered at work. These included her obsessive compulsive disorder, previous depressive episodes, the break-up of her relationship with her boyfriend, and her mother’s ill-health.

 The compensatory award Miss Thaine was entitled to was reduced by 60% to reflect the extent to which the “concurrent causes” of her ill-health, for which LSE were not liable, contributed to her developing her illness.

 Miss Thaine unsuccessfully appealed, arguing that no such deduction should be made. The Employment Appeal Tribunal stated that LSE’s conduct made it liable “only to the extent” to which its conduct had resulted in Miss Thaine’s ill-health, and that “common sense” should be exercised in determining the level of reduction of the award.

 Importantly for business leaders, the Employment Appeal Tribunal saw fit to state that if an employer did not raise the argument that it was liable to an employee only to the extent of its contribution to their loss, it could be found to liable in full.

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Maternity and Redundancy – Simpson v Endsleigh Insurance Services Ltd


Miss Simpson was an insurance consultant who worked in London. Whilst away on maternity leave, her employer restructured their business by closing down a number of retail outlets, and moving their business to call centres in Cheltenham, Burnley and Northern Ireland. Miss Simpson issued claims for unfair dismissal, automatic unfair dismissal, race discrimination and racial harassment, all of which were dismissed by the Tribunal. 

Miss Simpson appealed in relation to the automatic unfair dismissal allegation, claiming her employers were in breach of Regulation 10 of the Maternity and Parental Leave Regulations 1999 (“The Regulations”) by failing to offer her a suitable alternative vacancy at the Cheltenham call centre. 

Endsleigh argued that they had telephoned and wrote to Miss Simpson to inform her of the proposed restructuring, and to advise her of alternative vacancies available to her and advise her to apply. All insurance consultants were guaranteed a role in one of the aforementioned call centres if they were willing to relocate. Miss Simpson did not apply for a role in one of the call centres, and was therefore made redundant.

The Employment Appeal Tribunal found that:

  • Miss Simpson had expressed no willingness to relocate outside of London and take up a suitable alternative role, having only expressed an interest in an alternative role in London (which was considered unsuitable for her by the HR Department of Endsleigh, and this issue was not disputed.)
  • Miss Simpson had failed to apply for a Cheltenham based job at the time, and failed to explain the Tribunal’s assertion that she would have refused any offer made to her.
  • As this was a case concerning automatic unfair dismissal the burden of proof fell on Miss Simpson to show that Regulation 10 had been complied with, and she had failed to discharge it.

As a result, Miss Simpson’s appeal was dismissed.

HR Practitioners should note that contrary to Miss Simpson’s contention that Endsleigh should have “at the very least” formally offered her a position at the Cheltenham office, the Employment Appeal Tribunal stated that by writing to Miss Simpson and inviting her to apply, Endsleigh had complied with the Regulations and the relevant European Directives.

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Age Discrimination – Canadian Imperial Bank of Commerce v Beck


Mr. Achim Beck, was employed as the head of marketing at the London office of the Canadian Imperial Bank of Commerce (“the Bank”). Mr Beck, aged 42, clashed many times with Mr. Risler, head of the Bank’s equities and commodities structured products division, who was in his mid thirties. Mr Beck found Mr. Risler’s approach “too cautious”, whilst Mr. Risler thought Mr Beck “had not adapted his approach to the new realities within banking.” The Bank evidently concluded that this issue should be resolved, and conducted a “sham” dismissal of Mr Beck “purportedly by reason of redundancy”, whilst looking to recruit his replacement.

 A recruitment briefing was circulated, listing the search criteria for the individual to replace Mr. Beck, which included the criterion that the candidate be “younger”.

 The Bank’s argument was that seeing as Mr. Beck had been employed at the age of 41 and dismissed at the age of 42 the argument that he was dismissed by reason of age was contrary to common sense. The Bank also contended that use of the word “younger” in the list of attributes the Bank required from its ideal candidate was meant to suggest a candidate who was a “less “senior” individual who would be less expensive”.

 The Tribunal found that explanation to be “unconvincing” and stated that if it was the Bank’s intention for “younger” to carry this meaning “It should have said so.” Mr. Beck was found to have fitted the recruitment brief for the new role “apart from being younger.” Consequently the Tribunal found the Bank to have failed to show that the decision to dismiss Mr. Beck “was not significantly influenced by his age” and Mr. Beck’s claim for age discrimination succeeded.  It was found to be “irrelevant” that the candidate hired to replace Mr Beck was 38 years old. The Bank’s actions were plainly discriminatory.

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Religious Discrimination – Amachree v Wandsworth Borough Council


Mr Amachree, a Christian, had been employed by Wandsworth Council as a Homelessness Prevention Officer, during which time he had an exemplary disciplinary record. Much of his work involved interviewing applicants at risk of homelessness.

 Mr Amachree interviewed a potential housing client referred to in the judgment as “Ms X”. During the interview, Ms X revealed that she was suffering from an incurable disease, and Mr Amachree discussed his religious views and suggested that Ms X’s “problem was that I did not have God or faith in my life and was therefore ill as a result”.

 Ms X sent a letter of complaint to Wandsworth Council, describing what Mr Amachree had said to her as a “lecture”, funded by the tax payers of the Borough.

 The next day Mr Amachree was suspended on full pay and informed that he was being investigated for a potentially major offence under Wandsworth Council’s disciplinary code – that it was alleged that he “made offensive and inappropriate comments” to Ms X “relating to her state of health, her religious or personal beliefs and your religious or personal beliefs”. A further charge of breach of confidentiality was also added. Following the investigation, Wandsworth Council determined Mr Amachree’s conduct constituted gross misconduct, and he was dismissed.

Mr Amachree issued a claim alleging that his religion was the reason for his dismissal, and in being dismissed, he had been subjected to religious discrimination, and also unfair dismissal and wrongful dismissal.

 Wandsworth Council argued that it was not Mr Amachree’s religion which was the reason for his dismissal, but that he had made “offensive and inappropriate comments” to Ms X, contrary to their disciplinary code.

 The Tribunal found that Wandsworth Council provided a convincing non-discriminatory explanation for Mr Amachree’s treatment, reasoning that “it was not on the ground of his religion that he received this treatment, but rather on the ground that he was inappropriately raising it with a service user.  His religion might be the reason for his actions but it was not the reason for the actions of the Council”.

 Mr Amachree’s claims were therefore dismissed.

Further comments on Religious Discrimination

I have recently written a full review of the Amachree case which will be published by the Solicitors Journal. Please follow this link to my articles on religious discrimination, written for the Guardian newspaper. 

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